Last updated: 31 March 2025
This Cookie Policy explains how DriverLite Ltd ("DriverLite", "we", "us", or "our") uses cookies and similar tracking technologies on our website and applications (the "Platform"). This policy should be read alongside our Privacy Policy, which explains how we handle your personal data. By continuing to use our Platform, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time using the controls described below.
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a different domain). They can also be "session cookies" (deleted when you close your browser) or "persistent cookies" (remaining on your device for a set period or until you delete them).
Strictly Necessary Cookies These cookies are essential for the Platform to function and cannot be disabled. They include cookies that enable you to log in to your account, process bookings, make secure payments, and maintain your session. Without these cookies, services you have requested cannot be provided.
Functional Cookies These cookies allow us to remember choices you make (such as your preferred language, region, or display settings) and provide enhanced, personalised features. They may also be used to remember changes you have made to text size, fonts, and other customisable parts of the Platform.
Analytics & Performance Cookies These cookies collect information about how visitors use our Platform, including which pages are visited most often, how long users spend on each page, and whether users encounter error messages. All information collected by these cookies is aggregated and anonymous. We use this data to improve how our Platform works.
Marketing & Advertising Cookies These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies are usually placed by third-party advertising networks with our permission. They remember that you have visited our website and may share this information with other organisations such as advertisers.
| Cookie Name | Type | Purpose | Duration | |---|---|---|---| | dl_session | Strictly Necessary | Maintains your authenticated session | Session | | dl_csrf | Strictly Necessary | Protects against cross-site request forgery | Session | | dl_consent | Strictly Necessary | Stores your cookie consent preferences | 1 year | | dl_preferences | Functional | Remembers your display and language settings | 1 year | | dl_recent_searches | Functional | Stores recent instructor searches for convenience | 30 days | | _ga, _gid | Analytics | Google Analytics — tracks page views and user journeys | Up to 2 years | | _gat | Analytics | Google Analytics — rate limiting | 1 minute | | dl_ab | Analytics | Identifies which A/B test variant you are assigned to | 90 days |
In addition to cookies, we may use other similar tracking technologies:
Local Storage: We use your browser's local storage to save certain preferences and temporary data to improve performance. Unlike cookies, local storage data is not sent to the server with each request.
Pixel Tags (Web Beacons): Small transparent images embedded in emails or web pages that allow us to track whether content has been viewed or an email has been opened. We use these to measure campaign effectiveness and optimise our communications.
Fingerprinting: We do not use browser fingerprinting techniques to track users across websites.
You have several options for managing cookies:
Cookie Consent Banner: When you first visit our Platform, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking "Cookie Settings" in the footer of any page.
Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling certain cookies may affect the functionality of our Platform.
Opt-Out Tools: For analytics cookies, you can install the Google Analytics Opt-Out Browser Add-on (tools.google.com/dlpage/gaoptout). For advertising cookies, you can visit the Network Advertising Initiative's opt-out page (optout.networkadvertising.org) or the Digital Advertising Alliance's opt-out page (optout.aboutads.info).
Do Not Track: Our Platform currently does not respond to "Do Not Track" browser signals, as there is no industry-standard interpretation of these signals. However, you can use the cookie management tools described above to control tracking.
Some cookies on our Platform are set by third-party services that appear on our pages. We do not control these cookies. The third parties that set these cookies include:
- Google Analytics — for website analytics and performance monitoring - Stripe — for secure payment processing - Intercom — for customer support chat functionality
We recommend reviewing the privacy and cookie policies of these third parties for more information about how they use cookies.
Our Platform is not intended for children under 16. We do not knowingly set cookies or collect personal data from children under 16 through tracking technologies. If you believe a child under 16 has interacted with our cookies, please contact us at privacy@driverlite.com.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, the purposes for which we use them, or applicable regulations. Any changes will be posted on this page with an updated "Last updated" date. If we make significant changes, we will notify you through the Platform or by email.
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
DriverLite Ltd Email: privacy@driverlite.com
You can also contact the Information Commissioner's Office (ICO) at ico.org.uk if you have concerns about how we handle cookies and tracking technologies.